5.1 Talent Development
Our hospital values the effective use and continuous development of human resources. We are committed to creating a work environment that supports employee growth and career development. Our team is diverse and professional, covering medical, nursing, administrative, and support departments. We actively seek skilled and dedicated professionals to join us, ensuring high-quality and efficient medical services.
To support long-term employee development and stability, we promote training and continuing education programs. We also conduct regular performance evaluations to help employees discover their potential and offer them clear career development paths. We understand that employees need a good balance between work and life. That’s why we manage staff changes with empathy and support. We offer flexible work arrangements and support systems to help our employees handle both work and personal challenges. This approach helps reduce staff turnover and maintain a positive work atmosphere, while also ensuring consistent and reliable healthcare services.
Workforce Structure
Hospital Staffing Overview
As of the end of 2024, Zuoying Armed Forces General Hospital has a total of 918 full-time employees. About 96% of them are on permanent contracts. Since our hospital is part of the military medical system, the team includes 166 military personnel and 752 civilian staff. Medical and nursing staff are the core of our workforce, with nurses making up the largest group. As a result, the majority of our employees are women.
In addition to our direct staff, we rely on outsourced workers and volunteers to support non-medical services. In 2024, we had 137 outsourced workers covering areas such as cleaning, security, laundry, delivery, food service, driving, air conditioning and equipment maintenance, as well as convenience store clerks, barbers, and medical supply vendors inside the hospital. We also recruits volunteers according to the Volunteer Service Act and our hospital’s volunteer management guidelines. In 2024, we had a total of 65 volunteers supporting our work.
Employee Turnover
New Hires and Resignations
Since 2022, our hospital’s new hire rate increased from 8.13% to 13.07%. In 2024, to reduce the nurse-to-patient ratio and create a better work environment, we added 30 military nursing staff. Most of the new hires were women. However, the turnover rate in 2024 reached 12.75%, which is higher than in 2022 and 2023. Nurses make up about half of our workforce, and the increased resignations were mainly due to the challenging healthcare environment caused by the pandemic. To address this, in November 2023, the hospital raised the pay grade for nurses, significantly increasing their salaries to help improve retention.
We also conduct interviews with employees who leave, to better understand their reasons for resigning. This feedback helps us make future improvements to the workplace.
